Crep ProtectTube Kit

Q. After using Crep Protect Cleaner, how long will it take my trainers to dry?

We recommend letting them dry for 24 hours

Q. What is the cleaning solution made?

The solution is made from 98% natural ingredients, including coconut, jojoba, and water

Q. Can I use Crep Protect Wipes on suede and nubuck?

You can, but only gently and on non-stubborn stains. If the stain is too deep, using the Wipes too hard can affect the material.

Q. If I’ve used Crep Protect Spray on sneakers, do the Wipes remove the protective layer?

Yes they will, so we suggest you either use the Wipes first, or reapply the Spray after you’ve used the Wipes.

SHIPPING

We process orders Monday - Friday and work to get your purchases out of our warehouse within 1 business day!

Please note that during promotional periods order dispatch timeframes may be longer than specified above.

You will be notified via email once your order has been dispatched, this email will include all tracking details relating to your online order.

We ship globally from either one of our 3 hubs, which are based in the United Kingdom, Netherlands and USA.

RETURNS

We want you to be 100% happy with your online purchase from CREP PROTECT.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, simply send us an email to info@crepprotect.com. Your return will be processed within 7 days. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.